Existing Booking Information

We hope this information is helpful and that it acts as a reminder that when you book with Travel Department, we will look after you every step of the way as your safety is paramount. 

Frequently Asked Questions

What happens if my holiday is cancelled?

Should I call/email Travel Department about my holiday?

Should I pay my balance?

How do I know if my holiday is going ahead?


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  • AITO
  • ATOL
  • Trustpilot
  • Silver Travel Award
  • British Travel Awards Nominee
  • British Travel Awards Winner