With Travel Department you can rest assured that when booking your holiday, you can do so, safe in the knowledge that we are fully licensed.
We provide this security for the air-inclusive holidays we offer by way of an ATOL Licence issued by the Civil Aviation Authority (ATOL number 9373). In the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.
For holidays that are not air-inclusive, we hold monies in trust until your departure, or until the full cost of your services has been paid for by us. That means that in the unlikely event of our insolvency, monies will be secure to continue with your travel arrangements or receive a full refund.
Member of AITO
Travel Department is a member of AITO, the Specialist Travel Association. AITO checks that all its members are professionals, so you don’t have to, and all AITO members sign up to a Quality Charter ensuring the highest standards.
TOPP (Total Payment Protection)
Travel Department has TOPP (Total Payment Protection) insurance cover for non-flight tour bookings out of Ireland (paid in Euro) and the UK (GB & NI, paid In GBP). View our certificate of insurance.