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  • When?March 2015
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Home / About Us
 

About Travel Department

About Travel Department

We’re one of Europe's leading escorted holiday companies, based in Ireland, but with guides ready to welcome you to over 80 destinations around the world.

Established for over 20 years, we’ve got the experience to make your holidays great.

 

Why us?

We train and work closely with our guides and use their local knowledge to improve and update our holidays regularly.

There’s a real love of travel here, meaning we pride ourselves on providing you with incredible getaways at affordable prices, to wherever you’d like to explore next.

Our planned itineraries with the freedom to explore on your own are perfect for people looking for new destinations, authentic sights - simply something a little different. From cultural to the exotic, weekend breaks to luxury cruises.

We take care of everything and consider each intimate detail; after all, it can be the little things that really make your holiday. 

 

Our Culture

Here at Travel Department we’re holiday specialists, we’re very experienced, we’re extremely passionate about what we do and we’re here for you!

As a company we recruit great guides and holiday planners that are specially trained to our exceptionally high standards. Our team is meticulous and works hard to perfect every detail. We’re constantly checking the quality of everything we offer from hotels, airports and cruise ports to excursion destinations.

We also recognise that service is everything so we encourage customer feedback, it’s the way we continually develop and improve what we offer you.

People repeatedly travel with us because they know they’ll see and experience the best of the world and have plenty of fun along the way.

 

Our Promise

  • We promise to remember that your holiday may be your most important and precious time of the year.
  • We promise to listen to your feedback and use it to improve our service.
  • If we make a mistake, we promise to apologise and propose a solution within 24 hours. We also promise to learn from our mistakes to ensure that it doesn’t happen again.
  • We promise to hire people with integrity, friendliness and willingness to go the extra mile for you.
  • We promise to describe our holidays in a clear, concise language, without jargon or exaggeration.
  • We promise to deliver accurate and on time tickets and information.

Peace of mind with Travel Department

Why us?

  • We’ve done the research for you, creating perfectly planned itineraries
  • Outstanding value for money – Flights, transfers, accommodation and excursions included in nearly all our tours
  • We are experienced and dedicated to your experience
  • No holiday surcharges –
    guaranteed

Our guides

  • Friendly and welcoming everywhere you go
  • Local experts, passionate about their area
  • Take pride in making your holiday memorable
  • Innovative itineraries with amazing excursions

 

Our promise

  • To remember your holiday is a very precious time
  • To go the extra mile for you, our customers
  • To describe our holidays in an honest manner
  • To use your feedback to continually improve our service

Fully protected

  • 24/7 emergency contact number while abroad.
  • We are a privately owned company and have been in business for over 20 years.
  • Travel Department holidays are fully licenced by the Civil Aviation Authority and are ATOL Protected.

Our Customers are fully protected by the Civil Aviation Authority 
Air Travel Organiser’s Licence No. ATOL 9373